🔁 Return & Exchange Policy

We accept returns or exchanges on unused bundles in original packaging within 5 days of delivery.

Hair must not be installed, combed, washed, or altered in any way.

Every bundle is quality-inspected before shipping—but if there’s an issue, we’ll make it right. 💫

🛡️ Order Issues

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery at support@indivyahair.com with photos and your order number. We’ll review and resolve the issue promptly.

🔒 Important Notes

We do not accept returns due to “change of mind,” incorrect length selection, or texture preference

All items are inspected and quality-checked before shipment

We reserve the right to deny any return or exchange that does not comply with our policy